Terms and Conditions


Welcome to Rundlj.com. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Run-DLJ Telecom’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term 'RUN-DLJ' or 'us' or 'we' refers to the owner of the website whose registered office is 9740 Trans Canada Highway, St. Laurent, Quebec, H4S 1V9. The term 'you' refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
Your use of this website and any dispute arising out of such use of the website is subject to the laws of Canada/Quebec.
The following terms and conditions govern the sale of all products by RUN-DLJ TELECOM INC. (hereinafter the "Seller") to its customers (hereinafter the "Buyer"). The Terms and Conditions supersede the terms and conditions on any purchase order submitted to Seller on a different or modified form. Any additional or different terms and conditions in any form are hereby deemed to be a material alteration and notice of objection to them and rejection of them is hereby given.


Buyer's acceptance of these Terms and Conditions shall be indicated by any of the following, whichever first occurs: (a) Buyer's written acknowledgement hereof, (b) Buyer's acceptance of any shipment of any part of the items specified for delivery on the front side hereof (the "Products"), or (c) any other act or expression of acceptance by Buyer. Buyer's acceptance is expressly limited to the Terms and Conditions in their entirety without addition, modification or exception and any term, condition, or proposal hereafter submitted by Buyer (whether oral or in writing), which is inconsistent with or in addition to the Terms and Conditions is objected to and is hereby rejected by Seller. Seller's silence or failure to respond to any such subsequent term, condition or proposal shall not be deemed to be Seller's acceptance or approval thereof.

1. Prices are exclusive of federal, provincial,or local taxes of any nature. The customer will pay all taxes applicable for products ordered, or instead of it, the customer will provide RUN-DLJ Telecom Inc. a current tax exemption certificate acceptable to the taxing authorities in the Province in which we deliver the goods. Title to the equipment remains with RUN-DLJ Telecom until invoice is paid in full.

2. Customer agrees to pay all invoice (s) when due. I (we) personally guarantee payment of all invoices unpaid to RUN-DLJ Telecom or its assigns.

3. All sales are final with no right of return unless specified on individual invoice of sale. Any order (s) refused upon delivery or returned, will be subject to shipping charges and a minimum 20% restock fee. Any claims of missing/damaged equipment must be made within 7 days of receipt. Customer is responsible for keeping all records of licensing software and key codes.

4. No goods can be returned without prior authorization. All claims must be made upon receipt of goods. No goods will be taken back or allowance given, if goods are made unusable. Software & voice processing systems are non-refundable.

5. Warranty periods are stated on individual invoice of sale. Repairs on products with tampered serial number will be charged to the customer as though the product were no longer covered by the warranty. All prices are subject to change without notice. RUN-DLJ Telecom will not be liable for failure of goods or to deliver goods. All warranties are provided by RUN-DLJ Telecom and not the original manufacturer.

6. Should any tax be imposed by law, government agencies, affecting the merchandise billed after this, customer agrees to pay such tax beyond the amount of each invoice.

7. Appropriate charges will be imposed in case of customer checks being returned to RUN-DLJ Telecom by the customer's bank.

8. Any past due invoice will be subject to a 1.5% service charge for each period of 30 days that it remains past due.

9. In the event legal action and/or the placement of the account with a collection agent; RUN-DLJ Telecom will be entitled to recover from customer, it's assigns or successors in interest, the actual cost and expenses resulting from said actions including attorney's fees and collection costs. Customer agrees that the venues will be in Montreal, Quebec, Canada for any lawsuit to enforce the terms of the agreement or to collect any amounts owed by customers to RUN-DLJ Telecom Inc. The parties agree that they will interpret this agreement and other agreement between the parties according to the laws of the Province of Quebec.

10. All faxed material regarding any and all transactions are legally binding.

11. Customer agrees to notify RUN-DLJ Telecom’s credit department of any ownership, name or address changes.

12. RUN-DLJ Telecom, its affiliates and/or assignees is not responsible for any outside work done on any phone system or equipment purchased from RUN-DLJ Telecom. RUN-DLJ Telecom, its affiliates and/or assignees is not responsible for costs to the customer incurred due to delays or miss-delivery of equipment, out of box failures, malfunctional equipment and or any time spent in trouble shooting equipment.