Polycom VVX 500 Business Media Phone (2200-44500-025)

Polycom VVX 500 Business Media Phone (2200-44500-025)

Polycom VVX 500 Business Media Phone (2200-44500-025)

The Polycom VVX 500 performance business media phone unifies superior voice capabilities and applications into a simple-to-use, yet high performance unified communications (UC) solution. It is the ideal, all-in-one knowledge worker productivity tool, built to integrate seamlessly into a wide range of UC environments. The Polycom VVX 500 phone is built for today’s busy managers and knowledge workers who need a powerful, yet intuitive, expandable office phone that keeps up with their multitasking and schedule-juggling. Building on the behavior common to mobile phones, the intuitive, multi-touch, gesture-based user interface of the VVX 500 phone makes navigation easy and requires no learning curve.

Intuitive, gesture-based color, multitouch interface Flexible twelve line appearances Polycom HD Voice technology Simple, flexible, secure provisioning options API for integration with business applications Productivity suite with Polycom Desktop Connector Microsoft Exchange calendar integration Visual conference management Personalized information at a glance Built-in Web application and Digital Photo Frame



Service & Support

1 year


Black and silver

Features and Benefits

Best-in-Class Deployment and Administration The VVX 500 phone is easy to deploy and simple to manage. Its enterprise-grade, Webbased, intuitive configuration method gives administrators the ability to easily provision and maintain a large number of phones throughout the entire enterprise. The built-in, broad interoperability capabilities allow IT departments to leverage previous IT infrastructure investments and achieve easy integration with third-party UC and productivity applications. Highly Customizable and Expandable The VVX 500 phone provides personalized information at a glance, through built-in Web applications and even a Digital Photo Frame. Polycom’s “My Info Portal” serves up stocks, news, sports, weather, and other streamed content directly to the phone’s screen. The VVX 500 phone also comes ready for future expansion modules and accessories for applications such as video conferencing and even wireless networking. Market-leading Open Standards Interoperability Designed for enhanced interoperability, leveraging and complementing the other existing IT investments of any enterprise, the VVX 500 phone delivers HD voice, a superior UC experience bundled with business applications. With the broadest call server interoperability in the industry, the Polycom VVX 500 business media phone can become the flexible and future-proof foundation for any organization’s unified communications strategy. Additional VVX 500 benefits - Improves knowledge-worker productivity - Reduces training time through superior calling features in a sleek design and simple-to-use phone - Reduces telephony administration and maintenance costs - Leverages previous IT infrastructure investments - Is simple to deploy and easy to administer, upgrade, and maintain - Delivers easy integration with third-party UC and productivity applications

User Interface Features

- 3.5-in TFT LCD display at QVGA (320x240 pixel) resolution, 4:3 aspect ratio - Screensaver and digital picture frame mode - On-screen virtual keyboard - Voicemail and videomail support1 - Dual USB ports (2.0 compliant) for media and storage applications - WebKit-based Browser - Adjustable base height - Unicode UTF-8 character support. Multilingual user interface including Chinese, Danish, Dutch, English (Canada/US/UK), French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Slovenian, Spanish, and Swedish

Headset And Hearing Aid Compatibility

- Dedicated RJ-9 headset port - Hearing aid compatibility ITU-T P.370 and TIA 504A standards - Compliant with ADA Section 508 Subpart B 1194.23 (all) - Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids - Compatible with commercially-available TTY Adapter equipment - Support USB Headsets (see TB37477 for list of compatible headsets)

Audio Features

- Polycom HD Voice technology delivers life-like voice quality for each audio path-handset, the hands-free speakerphone, and the optional headset - Polycom Acoustic Clarity technology providing full-duplex conversations, acoustic echo cancellation and background noise suppression -- Type 1 compliant (IEEE 1329 full duplex) - Frequency response – 100 Hz – 20 kHz for handset, optional headset and hands-free speakerphone modes - Codecs: G.711 (A-law and μ-law), G.729AB, G.722, G.722.1, G.722.1C - Individual volume settings with visual feedback for each audio path - Voice activity detection - Comfort noise generation - DTMF tone generation (RFC 2833 and in-band) - Low-delay audio packet transmission - Adaptive jitter buffers - Packet loss concealment

Call Handling Features

- 12 lines (registrations) - Up to 24 simultaneous calls - Shared call/bridged line appearance - Flexible line appearance (one or more line keys can be assigned for each line extension) - Distinctive incoming call treatment/call waiting - Call timer and call waiting - Call transfer, hold, divert (forward), pickup - Called, calling, connected party information - Local three-way audio conferencing - One-touch speed dial, redial - Remote missed call notification - Do not disturb function - Electronic hook switch capable - Local configurable digit map/dial plan

Open Application Platform

- WebKit enabled full browser that supports HTML5, CSS, SSL security, and JavaScript - Supports Polycom Apps SDK and API for third-party business and personal applications - Bundled with Polycom Productivity Suite: -- Corporate Directory Access using LDAP -- Local Voice Call Recording on USB flash drive -- Visual Conference Management

Network and Provisioning

- SIP Protocol Support - SDP - IETF SIP (RFC 3261 and companion RFCs) - Two-port Gigabit Ethernet switch -- 10/100/1000Base-TX across LAN and PC ports -- Conforms to IEEE802.3-2005 (Clause 40) for Physical Media Attachment -- Conforms to IEEE802.3-2002 (Clause 28) for Link Partner Auto-Negotiation - Manual or dynamic host configuration protocol - (DHCP) network setup - Time and date synchronization using SNTP - FTP/TFTP/HTTP/HTTPS4 server-based central provisioning for mass deployments - Provisioning and call server redundancy supported1 - QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP - VLAN - CDP, DHCP VLAN discovery, LLDPMED for VLAN discovery - Network Address Translation (NAT) – support for static configuration and “Keep-Alive” SIP signaling - RTCP and RTP support - Event logging - Syslog - Local configurable digit map/dial plan - Hardware diagnostics - Status and statistics reporting - IPv4 - TCP - UDP - DNS-SRV


- 802.1X Authentication and EAPOL - Media encryption via SRTP - Transport Layer Security (TLS) - Encrypted configuration files - Digest authentication - Password login - Support for URL syntax with password for boot server address - HTTPS secure provisioning - Support for signed software executables


- Built-in auto sensing IEEE 802.3 at Power over Ethernet (Class 4) - Energy-saving smart motion detector enables the screen to go into power-save mode when no one is in the office. - External Universal AC Adaptor (optional, 48V380mA DC)

Standards And Approvals

- FCC Part 15 (CFR 47) Class B - ICES-003 Class B - EN55022 Class B - CISPR22 Class B - VCCI Class B - EN55024 - EN61000-3-2; EN61000-3-3 - NZ Telepermit - Korea KC - China CCC - ROHS compliant - UAE TRA - Russia GOST-R - Brazil ANATEL - Australia A & C Tick Safety - UL 60950-1 - CE Mark - CAN/CSA-C22.2 No. 60950-1-03 - EN 60950-1 - IEC 60950-1 - AS/NZS 60950-1


- Temperature: (+32 to 104F (0 to 40C) - Relative Humidity: 5% to 95%, noncondensing Storage Temperature - -40 to +160F (-40 to +70C)

Package Features

Comes With - VVX 500 console - Handset with handset cord - Network (LAN) cable - Quick Start Guide - Product registration card Size - 7.5 x 6 x 7 in (19 x 15 x 18 cm) (W x H x D) Weight - 2.0 lbs (0.9 kg)