Polycom SoundPoint IP 320

Polycom SoundPoint IP 320

Polycom SoundPoint IP 320

Introducing the SoundPoint IP 320 two-line SIP phone that delivers superb sound quality as well as a wide range of supported business telephony features. The SoundPoint IP 320 phones feature a full-duplex IEEE 1329 Type 1-compliant speakerphone with Polycom's legendary Acoustic Clarity Technology that delivers excellent sound quality and enables noise-free and echo-free conversations that are as natural as being there. The SoundPoint IP 320 phones deliver through an intuitive user interface a full feature set encompassing both traditional business telephony features such as call hold, park, pick-up, transfer, and three-way local conferencing, and more advanced capabilities such as shared call/bridged line appearance, support of XHTML applications, and distinctive call treatment. The SoundPoint IP 320 phones are engineered to make installation, configuration, and upgrades as simple and efficient as possible. The phones’ standard base stand can be reversed to become a wall mount, eliminating the need for a separate accessory. The SoundPoint IP 320 phones support remote, zero-touch provisioning and upgrade from a variety of servers, including FTP, TFTP, HTTP, or HTTPS. To ensure reliable, uninterrupted performance, the phones support boot and call server redundancy. The SoundPoint IP 320 phone has a single 10/100 Ethernet port, therefore its application targets include common areas, such as lobbies, hallways, and break rooms, as well as various wall-mounted deployments. The SoundPoint IP 320 phones have been tested and certified to deliver comprehensive interoperability and extensive feature support with leading SIP-based call control platforms by BroadSoft, Sylantro, Interactive Intelligence/Vonexus, Digium, and other Polycom Technology and Interoperability Partners. The phones also interoperate with Microsoft Live Communications Server (LCS) 2005 for telephony and presence. This broad interoperability offers Polycom customers a choice of supported standards-based call server solutions with which the phones can be deployed.

Excellent sound quality Polycom Acoustic Clarity Technology Crystal-clear hands-free conversations Two lines, full-duplex speakerphone 3-way local conferencing Easy-to-read, 102 x 33-pixel graphical LCD XHTML micro-browser for Web applications Efficient installation and provisioning Broad interoperability



Service & Support

1 year


Up to 2 lines with up to 2 calls per line


102 x 33 pixel-graphical LCD

Feature Keys

3 context-sensitive “soft” keys 2 line keys with bi-color (red/green) LED 2 feature keys (“Menu” and “Dial”) 4-way navigation key cluster with center “Select” key 2 volume control keys Dedicated hold key Dedicated headset key Dedicated hands-free speakerphone key Dedicated microphone mute key

Headset And Hearing Aid Compatibility

Headset Compatibility: - Dedicated 2.5-mm headset port compatible with most monaural mobile phone headsets Hearing Aid Compatibility: - Compliant with ADA Section 508 Recommendations: Subpart B 1194.23 (all) - Hearing Aid Compatible (HAC) handset for magnetic coupling to approved HAC hearing aids - Compatible with commercially-available TTY adapter equipment

Audio Features

Full-duplex hands-free speakerphone with Polycom Acoustic Clarity Technology Type 1 compliant with IEEE 1329 full duplex standards Frequency response - 300Hz - 3300Hz for handset, headset and hands-free speakerphone modes Codecs: G.711 μ/A and G.729A (Annex B) Individual volume settings with visual feedback for each audio path Voice activity detection Comfort noise fill DTMF tone generation / DTMF event RTP payload Low-delay audio packet transmission Adaptive jitter buffers Packet loss concealment Acoustic echo cancellation Background noise suppression

Call Handling Features

Shared call / bridged line appearance Flexible line appearance (one or more line keys can be assigned for each line extension) Distinctive incoming call treatment / call waiting Call timer Call transfer, hold, divert (forward), pickup Called, calling, connected party information Local three-way conferencing One-touch speed dial, redial Call waiting Remote missed call notification Intercom Automatic off-hook call placement Do not disturb function

Other Features

Interoperability with Microsoft LCS 2005 for telephony and presence Local feature-rich GUI Time and date display User-configurable contact directory and call history (placed and received) Customizable call progress tones Wave file support for call progress tones Unicode UTF-8 character support. Multilingual user interface encompassing Danish, Dutch, English (Canada / US / UK), French, German, Italian, Norwegian, Portuguese, Russian, Spanish, Swedish SoundPoint IP 320 Comes With: SoundPoint IP 320 console Handset with handset cord Base stand Network (LAN) cable Quick Start Guide Product registration card

Protocols Supported

IETF SIP (RFC 3261 and companion RFCs)

Network and Provisioning

SoundPoint IP 330 – two-port 10/100 Mbps Ethernet switch SoundPoint IP 320 – single 10/100 Mbps Ethernet port Manual or dynamic host configuration protocol (DHCP) network setup Time and date synchronization using SNTP FTP / TFTP / HTTP / HTTPS server-based central provisioning for mass deployments Provisioning and call server redundancy supported Web portal for individual unit configuration QoS Support – IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DSCP Network Address Translation (NAT) support for static configuration and "Keep-Alive" SIP signalling RTCP support (RFC 1889) Event logging Syslog Local digit map Hardware diagnostics Status and statistics reporting


Transport Layer Security (TLS) Encrypted configuration files Digest authentication Password login Support for URL syntax with password for boot server HTTPS secure provisioning Support for signed software executables


Built-in, auto-sensing IEEE 802.3af Power over Ethernet External universal input AC adapter (optional3; 24V DC @ 500mA)

Standards And Approvals

FCC Part 15 (CFR 47) Class B ICES-003 Class B EN55022 Class B CISPR22 Class B AS/NZS 3548 Class B VCCI Class B EN55024 Class B EN61000-3-2; EN61000-3-3; EN-61000-6-1 ROHS compliant Anatel GOST C-tick CCC


CE Mark EN 60950-1 IEC 60950-1 NRTL


Operating Conditions: - Temperature: +10 to 40°C (+50 to 104°F) - Relative Humidity: 20% to 85%, non-condensing Storage Temperature: -40 to +70°C (-40 to +160°F)

Package Features

Size: 6.7 in x 5.7 in x 6.9 in x 1.4 in (17 cm x 14.5 cm x 17.5 cm x 3.5 cm) Weight: Phone weight: 1.37 lb (0.625 kg) Unit Box Dimensions / Weight: 10 in x 4.2 in x 11.6 in (W x H x D) (25 cm x 10.5 cm x 29.5 cm) 3 lb 4 oz (1.49 kg)