In today’s call centers, efficient, professional call processing has a direct impact on customer service and profitability. The 3905 Digital Deskphone is designed to satisfy the specialized needs and enhance the productivity of the most demanding call center agents and supervisors. It features headset jacks for both agent and supervisor and provides instant access to the most-often-used call center features. The display-based user interface helps increase productivity by giving call center agents and supervisors access to more features with fewer keys. The 3905 Digital Deskphone’s four-line by 24-character display – the largest in its class – is bordered by eight programmable line/feature keys and four interactive soft keys providing access to the features you need – when you need them. The navigation cluster conveniently guides you through on-screen menus and prompts, helping to provide an unparalleled level of customization and personalization. All of the display-based keys are self-labeling, which puts an end to paper labels and time-consuming set designation. The display immediately shows the lines and features assigned to each key for convenient access. As new features and services are introduced or programming changes occur, key labels are automatically updated, further simplifying desktop management.
Supports up to seven lines
Optimized for call center environments
Display
Dual headset jacks
Supervisor monitoring (talk/listen or listen only)
Interactive soft keys for quick feature access
Options list for maximum customization and personalization
Multiple language selection capability
Desk or wall mount
Handset optional
Supports two snap-in cartridge accessories