Avaya 2420D Digital Telephone

Avaya 2420D Digital Telephone

Avaya 2420D Digital Telephone

Avaya 2400 series digital telephones deliver advanced productivity-boosting features, including a large display, key labeling and a 100-entry call log. They are designed for both general business and contact center needs. The 2400 series telephones bring Avaya state-of-the-art technology directly to your desktop, delivering efficient service and superior voice quality, along with cutting-edge communications features. Label-less call appearance/feature keys simplify administration. Local call log and speed dial directory enhance productivity. The Avaya 2420 Telephone brings flexibility and localized capabilities to the digital telephone, while delivering access to the full complement of Avaya Communication Manager features. Its streamlined design is geared for the advanced enterprise telephone user. Complementing the Avaya 2400 Telephone line with the use of a large display, the user interface is designed to improve productivity and serviceability. Integrates with IP Office.

Large screen — 7 line x 29 character display 14 fixed feature buttons 24 label-less call appearances/feature buttons — displayed 8 appearances at a time Large message waiting indicator Full-duplex speakerphone optimized for the typical business office environment Local directory with 104 entries — including speed dial numbers with up to 24 characters. Local call log with 100 entries for missed, incoming answered, and outgoing calls including call durations, hunt group calls and transferred calls 8 personalized ring patterns



Service & Support

1 year



Key Features & Benefits

Additional Avaya 2420 Key Features: - Downloadable firmware upgrades - 4 softkeys - One headset jack - One Expansion Module jack — supporting EU24 24 button expansion module - Available connector for 20A stand to support 200A Tip/Ring and 201A Recorder Interface Modules - Global Industrial Design with ICON labeled buttons - 8 user-selectable languages for softkeys and display messages: English, German, French, Spanish, Italian, Dutch, Portuguese, and Japanese (Katakana) - Desk and wall mountable - Hearing aid compatible - Adjustable desk stand Benefits: - High-end feature set with access to all the productivity capabilities available in Avaya Communication Manager software (over 700 features) - Advanced, easy-to-use interface - Reduced installation and move costs with paperless labels - Ready for multinational deployments with global design

Feature Detail

Absent Text/Account Codes/Auto-Answer/Automatic Call Distribution/Busy Lamp Field/Bridged Appearance/Call Appearance/Call Bearing/Call Coverage/Call Forwarding/Call History/Call Intrude/ Call Park/Call Pickup/Call Queue/Call Steal/Call Timer/Call Transfer/Call Waiting/Callback/Caller Display/Clear Call Waiting/Conference Calls, Dial Emergency/Dial On Pickup (Hotline), Distinctive Ringing/Do Not Disturb/Exceptions/E911, Follow Me Here/Follow Me To/Forward on Busy/Forward on No Answer/Forward to Specified Number/Forward on Unconditional, Group In-Out/Group Paging-Make Receive, Headset Capability/Hold/Hot Desking/Hot Transfer/Least-Cost Routes/Line Appearance, Login, Message Waiting Light/Monitor Calls/Multi Language/Mute/Night Service/On Hook Dialing/ Park, Queuing Transferred Call to Busy Extension/Record Call/Redial/Relay On-Off Pulse/Conference/ Ring Back When Free, Speed Dialing/Suspend Call Waiting/Suspend-Resume/Time-Date/Toggle Calls/Voicemail Collect/Voicemail On-Off/Voicemail Ringback On-Off/Volume Adjustment - Directory Access:Yes - Disable Speakerphone: Yes - E-mail Alerts (requires VoiceMail Pro and voicemail e-mail configured): Yes - Group Listen: Yes - Hands-free Speech: Yes - Headset Capability/Hold/Hot Desking/Hot Transfer/ Least-Cost Routes/Line Appearance: Yes - Lock: No - Personalized Ring: Yes - Self Administer/Soft Key Labelling: Yes - Visual Voice (requires VoiceMail Pro or Embedded Voicemail): Yes


Dimensions: - 9.8” W x 9.3”L x 4.5” H (249 mm x 236 mm x 114 mm) Weight: - 2.6 lb. (1.2 kg) Operating temperature: - 40 - 120 F (4 - 49 C)


Avaya DEFINITY Call Processing Software or Avaya Communication Manager R1.1 or later Avaya Media Gateways (including DEFINITY ProLogix, G3SI or G3R Cabinets) with 2-wire DCP circuit packs