Nortel Business Communications Manager BCM 400 Version 6.0 (NT7B10AAFH)

Nortel Business Communications Manager BCM 400 Version 6.0 (NT7B10AAFH)

Nortel Business Communications Manager BCM 400 Version 6.0 (NT7B10AAFH)

No matter how diverse the activities of commerce, industry, education, government and healthcare, certain desires and demands are just about universal. Whether your organization has a few employees or a few hundred, you need to project the best possible image and customer care, with advanced communications that rival those of larger enterprises. You need valuable features that boost productivity and save time, but without wasting staff time to program, maintain and access those features. You want to exploit the advantages of the Internet, but without letting Internet viruses and hackers exploit you. And you want high-end performance and capabilities, but at a low-end cost of ownership. The answer is a Business Communications Manager system from Nortel – an all-in-one platform for the converged communication needs of small to mid-sized business sites. Business Communications Manager is distinctive in providing a choice of IP-enabled or pure IP strategies, with simultaneous support for IP and traditional business sets – and smooth migration from one to the other. Business Communications Manager 400 serves sites with 30 to 200 users, with four bays for media modules plus the option to add an expansion chassis for additional media modules. Business Communications Manager can help your business compete more effectively, such as support for both IP and digital telephony, messaging and unified messaging, IP networking among sites, Internet/intranet access, call centers with skills-based routing, and convergence. This model also enables advanced applications with multimedia contact centers, interactive voice response for self-service, mobility solutions, and more. Since Business Communications Manager is an integrated solution, you know these applications will work together. You won't get lost in a maze of stand-alone devices, software upgrades or a tangle of cabling – everything you need is right here in one compact chassis that can be managed from a single, intuitive software application.

30-200 digital users and / or 90 IP telephone users Voice mail, Custom Call Routing, Automated Attendant Unified messaging (voice mail, fax, email on PC) Digital business phones with LCD and soft keys Support for IP phones & for convergence to users' desktops IP trunking between locations to save toll charges Call Center (2 skillsets, 10 active agents) Professional Call Center (50 skillsets, 80 active agents) Multimedia Contact Center (Web-enabled) Interactive voice response for self-service Computer Telephony Integration (CTI) Modular Expansion in feature and capacity Display mobility with wireless handsets (64 mobile users) Expansion chassis for media bay modules: 4U chassis


Manufacturer

Nortel

Service & Support

1 year